ConnectWise PSA
ConnectWise PSA (by ConnectWise) is a psa tool. It starts at Custom quote and holds 3.9/5 (500 G2 reviews). It is best for established/larger msps needing the deepest psa workflows. Below: pricing, our verdict, top alternatives, and head-to-head comparisons.
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ConnectWise PSA vs the field
| ConnectWise PSA | Autotask PSA | HaloPSA | |
|---|---|---|---|
| Starting price | Custom quote | Custom quote | $59/agent/mo |
| Pricing model | quote | quote | per agent |
| Free trial / tier | — | — | 30 days |
| Best for | Established/larger MSPs needing the deepest PSA workflows | MSPs wanting a robust cloud PSA tightly tied to Datto/Kaseya tools | MSPs wanting a modern, highly configurable PSA with transparent pricing |
| Deployment | Cloud + on-prem | Cloud | Cloud + on-prem |
| G2 rating | 3.9/5 (500) | 4.0/5 (450) | 4.6/5 (80) |
| Capterra rating | — | — | — |
| Our score | 7.4/10 | 7.5/10 | 8.5/10 |
Pros
- Industry-standard depth
- Huge integration ecosystem
- Scales to large MSPs
Cons
- Complex and heavy
- Quote/contract pricing
- Learning curve
Key features
- Ticketing + dispatch
- Billing/invoicing
- Project management
- Procurement
- Reporting/KPIs
ConnectWise PSA at a glance
ConnectWise PSA (by ConnectWise) is a psa tool. It starts at Custom quote and holds 3.9/5 (500 G2 reviews). It is best for established/larger msps needing the deepest psa workflows. Below: pricing, our verdict, top alternatives, and head-to-head comparisons.
More on ConnectWise PSA
ConnectWise PSA from ConnectWise is a psa platform deploying Cloud + on-prem. It is built for established/larger msps needing the deepest psa workflows. It holds 3.9/5 (500 G2 reviews) and starts at Custom quote on a quote model.
Key capabilities: Ticketing + dispatch, Billing/invoicing, Project management, Procurement, Reporting/KPIs.
Go deeper: pricing breakdown, full review, and the best ConnectWise PSA alternatives (top picks: Autotask PSA, HaloPSA, Syncro).
Frequently asked questions
- How much does ConnectWise PSA cost?
- ConnectWise PSA starts at Custom quote. See the pricing page for every plan and limits.
- What are the best ConnectWise PSA alternatives?
- Top alternatives include Autotask PSA, HaloPSA, Syncro.