Autotask PSA
Autotask PSA (by Kaseya) is a psa tool. It starts at Custom quote and holds 4.0/5 (450 G2 reviews). It is best for msps wanting a robust cloud psa tightly tied to datto/kaseya tools. Below: pricing, our verdict, top alternatives, and head-to-head comparisons.
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Autotask PSA vs the field
| Autotask PSA | ConnectWise PSA | HaloPSA | |
|---|---|---|---|
| Starting price | Custom quote | Custom quote | $59/agent/mo |
| Pricing model | quote | quote | per agent |
| Free trial / tier | — | — | 30 days |
| Best for | MSPs wanting a robust cloud PSA tightly tied to Datto/Kaseya tools | Established/larger MSPs needing the deepest PSA workflows | MSPs wanting a modern, highly configurable PSA with transparent pricing |
| Deployment | Cloud | Cloud + on-prem | Cloud + on-prem |
| G2 rating | 4.0/5 (450) | 3.9/5 (500) | 4.6/5 (80) |
| Capterra rating | — | — | — |
| Our score | 7.5/10 | 7.4/10 | 8.5/10 |
Pros
- Strong reporting
- Reliable cloud PSA
- Datto/Kaseya integration
Cons
- Quote pricing
- UI dated
- Kaseya licensing
Key features
- Ticketing + SLA
- Time/billing
- Project + resource mgmt
- Dashboards
- Integrations
Autotask PSA at a glance
Autotask PSA (by Kaseya) is a psa tool. It starts at Custom quote and holds 4.0/5 (450 G2 reviews). It is best for msps wanting a robust cloud psa tightly tied to datto/kaseya tools. Below: pricing, our verdict, top alternatives, and head-to-head comparisons.
More on Autotask PSA
Autotask PSA from Kaseya is a psa platform deploying Cloud. It is built for msps wanting a robust cloud psa tightly tied to datto/kaseya tools. It holds 4.0/5 (450 G2 reviews) and starts at Custom quote on a quote model.
Key capabilities: Ticketing + SLA, Time/billing, Project + resource mgmt, Dashboards, Integrations.
Go deeper: pricing breakdown, full review, and the best Autotask PSA alternatives (top picks: ConnectWise PSA, HaloPSA, Syncro).
Frequently asked questions
- How much does Autotask PSA cost?
- Autotask PSA starts at Custom quote. See the pricing page for every plan and limits.
- What are the best Autotask PSA alternatives?
- Top alternatives include ConnectWise PSA, HaloPSA, Syncro.