ConnectWise PSA vs HaloPSA (2026)
Our verdict
ConnectWise PSA vs HaloPSA: on our data-weighted scoring, HaloPSA edges ahead (8.5 vs 7.4/10). ConnectWise PSA starts at Custom quote and is best for established/larger msps needing the deepest psa workflows; HaloPSA starts at $59/agent/mo and is best for msps wanting a modern, highly configurable psa with transparent pricing. Choose HaloPSA for the stronger overall track record; consider ConnectWise PSA if its pricing model or fit matches your environment better. Side-by-side table below.
| ConnectWise PSA | HaloPSA | |
|---|---|---|
| Starting price | Custom quote | $59/agent/mo |
| Pricing model | quote | per agent |
| Free trial / tier | — | 30 days |
| Best for | Established/larger MSPs needing the deepest PSA workflows | MSPs wanting a modern, highly configurable PSA with transparent pricing |
| Deployment | Cloud + on-prem | Cloud + on-prem |
| G2 rating | 3.9/5 (500) | 4.6/5 (80) |
| Capterra rating | — | — |
| Our score | 7.4/10 | 8.5/10 |
ConnectWise PSA
Pros
- Industry-standard depth
- Huge integration ecosystem
- Scales to large MSPs
Cons
- Complex and heavy
- Quote/contract pricing
- Learning curve
Affiliate link: ConnectWise PSA may pay us a commission if you sign up through this link. It never affects our data-driven ranking.
HaloPSA
Pros
- Modern UI
- Transparent per-agent pricing
- Very configurable
Cons
- Configurability = setup time
- Smaller ecosystem than ConnectWise
- Per-agent cost
Affiliate link: HaloPSA may pay us a commission if you sign up through this link. It never affects our data-driven ranking.
Choose ConnectWise PSA if…
You need established/larger msps needing the deepest psa workflows. See the ConnectWise PSA pricing and review.
Choose HaloPSA if…
You need msps wanting a modern, highly configurable psa with transparent pricing. See the HaloPSA pricing and review.
In depth
Pricing: HaloPSA vs ConnectWise PSA
HaloPSA bills on a per agent model from $59/agent/mo (30 days trial), while ConnectWise PSA uses a quote model from Custom quote. Because the models differ, the cheaper option flips depending on your fleet size — model both at your seat/endpoint count.
Features & deployment
HaloPSA ships 5 headline capabilities (Ticketing + billing, Contracts + SLAs, Project management, Automation) and deploys Cloud + on-prem. ConnectWise PSA ships 5 (Ticketing + dispatch, Billing/invoicing, Project management, Procurement), deploying Cloud + on-prem.
Ratings & verdict
HaloPSA holds 4.6/5 (80 G2 reviews); ConnectWise PSA holds 3.9/5 (500 G2 reviews). On our data-weighted score, HaloPSA edges ahead (8.5 vs 7.4/10). Pick ConnectWise PSA instead when established/larger msps needing the deepest psa workflows. See HaloPSA alternatives or ConnectWise PSA alternatives.
Frequently asked questions
- ConnectWise PSA vs HaloPSA: which is better?
- ConnectWise PSA vs HaloPSA: on our data-weighted scoring, HaloPSA edges ahead (8.5 vs 7.4/10). ConnectWise PSA starts at Custom quote and is best for established/larger msps needing the deepest psa workflows; HaloPSA starts at $59/agent/mo and is best for msps wanting a modern, highly configurable psa with transparent pricing.
- Is ConnectWise PSA cheaper than HaloPSA?
- ConnectWise PSA starts at Custom quote and HaloPSA starts at $59/agent/mo (see the pricing rows for models and limits).