HaloPSA Review (2026)
Verdict: 8.5/10
HaloPSA earns 8.5/10 in our review, weighted from 4.6/5 (80 G2 reviews) and its feature/pricing profile. Best for msps wanting a modern, highly configurable psa with transparent pricing. Starting price: $59/agent/mo.
Based on aggregated third-party ratings (4.6/5 (80 G2 reviews)) and HaloPSA's published feature and pricing data. Hands-on testing notes are added as we trial each tool — see how we test.
Pros
- Modern UI
- Transparent per-agent pricing
- Very configurable
Cons
- Configurability = setup time
- Smaller ecosystem than ConnectWise
- Per-agent cost
Features
- Ticketing + billing
- Contracts + SLAs
- Project management
- Automation
- Deep configurability
How it compares
| HaloPSA | ConnectWise PSA | Autotask PSA | |
|---|---|---|---|
| Starting price | $59/agent/mo | Custom quote | Custom quote |
| Pricing model | per agent | quote | quote |
| Free trial / tier | 30 days | — | — |
| Best for | MSPs wanting a modern, highly configurable PSA with transparent pricing | Established/larger MSPs needing the deepest PSA workflows | MSPs wanting a robust cloud PSA tightly tied to Datto/Kaseya tools |
| Deployment | Cloud + on-prem | Cloud + on-prem | Cloud |
| G2 rating | 4.6/5 (80) | 3.9/5 (500) | 4.0/5 (450) |
| Capterra rating | — | — | — |
| Our score | 8.5/10 | 7.4/10 | 7.5/10 |
Affiliate link: HaloPSA may pay us a commission if you sign up through this link. It never affects our data-driven ranking.
Full review
HaloPSA review — 8.5/10
HaloPSA is a psa tool we score on verified pricing, ratings and features. Our score weights 4.6/5 (80 G2 reviews) against feature breadth and pricing value.
Core features
- Ticketing + billing
- Contracts + SLAs
- Project management
- Automation
- Deep configurability
Pricing value
HaloPSA starts at $59/agent/mo on a per agent model after a 30 days trial. See the full pricing breakdown.
Pros & cons
Pros: Modern UI; Transparent per-agent pricing; Very configurable.
Cons: Configurability = setup time; Smaller ecosystem than ConnectWise; Per-agent cost.
Who should buy HaloPSA
Best for msps wanting a modern, highly configurable psa with transparent pricing. If that is not you, weigh the alternatives.
Frequently asked questions
- Is HaloPSA worth it?
- HaloPSA earns 8.5/10 in our review, weighted from 4.6/5 (80 G2 reviews) and its feature/pricing profile. Best for msps wanting a modern, highly configurable psa with transparent pricing. Starting price: $59/agent/mo.
- What does HaloPSA cost?
- From $59/agent/mo — see the pricing page.