ConnectWise Automate vs Datto RMM (2026)
Our verdict
ConnectWise Automate vs Datto RMM: on our data-weighted scoring, Datto RMM edges ahead (8.0 vs 7.3/10). ConnectWise Automate starts at Custom quote and is best for larger msps wanting deep customization and connectwise psa integration; Datto RMM starts at Custom quote and is best for established msps in the kaseya/datto ecosystem. Choose Datto RMM for the stronger overall track record; consider ConnectWise Automate if its pricing model or fit matches your environment better. Side-by-side table below.
| ConnectWise Automate | Datto RMM | |
|---|---|---|
| Starting price | Custom quote | Custom quote |
| Pricing model | quote | per device |
| Free trial / tier | — | yes |
| Best for | Larger MSPs wanting deep customization and ConnectWise PSA integration | Established MSPs in the Kaseya/Datto ecosystem |
| Deployment | Cloud + on-prem | Cloud |
| G2 rating | 3.9/5 (450) | 4.5/5 (700) |
| Capterra rating | — | — |
| Our score | 7.3/10 | 8.0/10 |
ConnectWise Automate
Pros
- Extremely customizable
- Powerful at scale
- Tight ConnectWise ecosystem
Cons
- Steep learning curve
- Quote pricing
- Heavier admin overhead
Affiliate link: ConnectWise Automate may pay us a commission if you sign up through this link. It never affects our data-driven ranking.
Datto RMM
Pros
- Mature and scalable
- Built-in ransomware detection
- Deep Datto/Kaseya integration
Cons
- Quote/contract pricing
- Kaseya licensing complexity
- UI dated in places
Affiliate link: Datto RMM may pay us a commission if you sign up through this link. It never affects our data-driven ranking.
Choose ConnectWise Automate if…
You need larger msps wanting deep customization and connectwise psa integration. See the ConnectWise Automate pricing and review.
Choose Datto RMM if…
You need established msps in the kaseya/datto ecosystem. See the Datto RMM pricing and review.
In depth
Pricing: Datto RMM vs ConnectWise Automate
Datto RMM bills on a per device model from Custom quote (yes trial), while ConnectWise Automate uses a quote model from Custom quote. Because the models differ, the cheaper option flips depending on your fleet size — model both at your seat/endpoint count.
Features & deployment
Datto RMM ships 5 headline capabilities (Cloud RMM, Ransomware detection, Patch management, Automation/scripting) and deploys Cloud. ConnectWise Automate ships 4 (Highly scriptable RMM, Patch management, Deep PSA integration, Monitoring templates), deploying Cloud + on-prem.
Ratings & verdict
Datto RMM holds 4.5/5 (700 G2 reviews); ConnectWise Automate holds 3.9/5 (450 G2 reviews). On our data-weighted score, Datto RMM edges ahead (8.0 vs 7.3/10). Pick ConnectWise Automate instead when larger msps wanting deep customization and connectwise psa integration. See Datto RMM alternatives or ConnectWise Automate alternatives.
Frequently asked questions
- ConnectWise Automate vs Datto RMM: which is better?
- ConnectWise Automate vs Datto RMM: on our data-weighted scoring, Datto RMM edges ahead (8.0 vs 7.3/10). ConnectWise Automate starts at Custom quote and is best for larger msps wanting deep customization and connectwise psa integration; Datto RMM starts at Custom quote and is best for established msps in the kaseya/datto ecosystem.
- Is ConnectWise Automate cheaper than Datto RMM?
- ConnectWise Automate starts at Custom quote and Datto RMM starts at Custom quote (see the pricing rows for models and limits).