ConnectWise Automate Review (2026)
Verdict: 7.3/10
ConnectWise Automate earns 7.3/10 in our review, weighted from 3.9/5 (450 G2 reviews) and its feature/pricing profile. Best for larger msps wanting deep customization and connectwise psa integration. Starting price: Custom quote.
Based on aggregated third-party ratings (3.9/5 (450 G2 reviews)) and ConnectWise Automate's published feature and pricing data. Hands-on testing notes are added as we trial each tool — see how we test.
Pros
- Extremely customizable
- Powerful at scale
- Tight ConnectWise ecosystem
Cons
- Steep learning curve
- Quote pricing
- Heavier admin overhead
Features
- Highly scriptable RMM
- Patch management
- Deep PSA integration
- Monitoring templates
How it compares
| ConnectWise Automate | NinjaOne | Datto RMM | |
|---|---|---|---|
| Starting price | Custom quote | Custom quote | Custom quote |
| Pricing model | quote | per device | per device |
| Free trial / tier | — | 14 days | yes |
| Best for | Larger MSPs wanting deep customization and ConnectWise PSA integration | MSPs and IT teams wanting a modern, fast, all-in-one RMM | Established MSPs in the Kaseya/Datto ecosystem |
| Deployment | Cloud + on-prem | Cloud | Cloud |
| G2 rating | 3.9/5 (450) | 4.7/5 (1600) | 4.5/5 (700) |
| Capterra rating | — | 4.8/5 (230) | — |
| Our score | 7.3/10 | 9.1/10 | 8.0/10 |
Affiliate link: ConnectWise Automate may pay us a commission if you sign up through this link. It never affects our data-driven ranking.
Full review
ConnectWise Automate review — 7.3/10
ConnectWise Automate is a rmm tool we score on verified pricing, ratings and features. Our score weights 3.9/5 (450 G2 reviews) against feature breadth and pricing value.
Core features
- Highly scriptable RMM
- Patch management
- Deep PSA integration
- Monitoring templates
Pricing value
ConnectWise Automate starts at Custom quote on a quote model. See the full pricing breakdown.
Pros & cons
Pros: Extremely customizable; Powerful at scale; Tight ConnectWise ecosystem.
Cons: Steep learning curve; Quote pricing; Heavier admin overhead.
Who should buy ConnectWise Automate
Best for larger msps wanting deep customization and connectwise psa integration. If that is not you, weigh the alternatives.
Frequently asked questions
- Is ConnectWise Automate worth it?
- ConnectWise Automate earns 7.3/10 in our review, weighted from 3.9/5 (450 G2 reviews) and its feature/pricing profile. Best for larger msps wanting deep customization and connectwise psa integration. Starting price: Custom quote.
- What does ConnectWise Automate cost?
- From Custom quote — see the pricing page.