Datto RMM Review (2026)
Verdict: 8.0/10
Datto RMM earns 8.0/10 in our review, weighted from 4.5/5 (700 G2 reviews) and its feature/pricing profile. Best for established msps in the kaseya/datto ecosystem. Starting price: Custom quote.
Based on aggregated third-party ratings (4.5/5 (700 G2 reviews)) and Datto RMM's published feature and pricing data. Hands-on testing notes are added as we trial each tool — see how we test.
Pros
- Mature and scalable
- Built-in ransomware detection
- Deep Datto/Kaseya integration
Cons
- Quote/contract pricing
- Kaseya licensing complexity
- UI dated in places
Features
- Cloud RMM
- Ransomware detection
- Patch management
- Automation/scripting
- Network topology
How it compares
| Datto RMM | NinjaOne | ConnectWise Automate | |
|---|---|---|---|
| Starting price | Custom quote | Custom quote | Custom quote |
| Pricing model | per device | per device | quote |
| Free trial / tier | yes | 14 days | — |
| Best for | Established MSPs in the Kaseya/Datto ecosystem | MSPs and IT teams wanting a modern, fast, all-in-one RMM | Larger MSPs wanting deep customization and ConnectWise PSA integration |
| Deployment | Cloud | Cloud | Cloud + on-prem |
| G2 rating | 4.5/5 (700) | 4.7/5 (1600) | 3.9/5 (450) |
| Capterra rating | — | 4.8/5 (230) | — |
| Our score | 8.0/10 | 9.1/10 | 7.3/10 |
Affiliate link: Datto RMM may pay us a commission if you sign up through this link. It never affects our data-driven ranking.
Full review
Datto RMM review — 8.0/10
Datto RMM is a rmm tool we score on verified pricing, ratings and features. Our score weights 4.5/5 (700 G2 reviews) against feature breadth and pricing value.
Core features
- Cloud RMM
- Ransomware detection
- Patch management
- Automation/scripting
- Network topology
Pricing value
Datto RMM starts at Custom quote on a per device model after a yes trial. See the full pricing breakdown.
Pros & cons
Pros: Mature and scalable; Built-in ransomware detection; Deep Datto/Kaseya integration.
Cons: Quote/contract pricing; Kaseya licensing complexity; UI dated in places.
Who should buy Datto RMM
Best for established msps in the kaseya/datto ecosystem. If that is not you, weigh the alternatives.
Frequently asked questions
- Is Datto RMM worth it?
- Datto RMM earns 8.0/10 in our review, weighted from 4.5/5 (700 G2 reviews) and its feature/pricing profile. Best for established msps in the kaseya/datto ecosystem. Starting price: Custom quote.
- What does Datto RMM cost?
- From Custom quote — see the pricing page.