IT Glue Review (2026)
Kaseya
IT Glue
Custom quote
8.1/10
Verdict: 8.1/10
IT Glue earns 8.1/10 in our review, weighted from 4.5/5 (200 G2 reviews) and its feature/pricing profile. Best for msps wanting structured, soc2 it documentation. Starting price: Custom quote.
Based on aggregated third-party ratings (4.5/5 (200 G2 reviews)) and IT Glue's published feature and pricing data. Hands-on testing notes are added as we trial each tool — see how we test.
Pros
- Category leader
- Strong relationships/linking
- Many integrations
Cons
- Quote pricing
- Kaseya ecosystem
- Per-user minimums
Features
- Structured documentation
- Password vault
- Asset/config links
- Runbooks
- Integrations
How it compares
| IT Glue | Hudu | |
|---|---|---|
| Starting price | Custom quote | $31/user/mo |
| Pricing model | per user | per user |
| Free trial / tier | — | yes |
| Best for | MSPs wanting structured, SOC2 IT documentation | MSPs wanting modern, affordable IT documentation |
| Deployment | Cloud | Cloud + self-hosted |
| G2 rating | 4.5/5 (200) | 4.8/5 (100) |
| Capterra rating | — | — |
| Our score | 8.1/10 | 8.5/10 |
Affiliate link: IT Glue may pay us a commission if you sign up through this link. It never affects our data-driven ranking.
Frequently asked questions
- Is IT Glue worth it?
- IT Glue earns 8.1/10 in our review, weighted from 4.5/5 (200 G2 reviews) and its feature/pricing profile. Best for msps wanting structured, soc2 it documentation. Starting price: Custom quote.
- What does IT Glue cost?
- From Custom quote — see the pricing page.
Data as of June 1, 2026. Sources: itglue.com. Figures are pulled from public vendor and security data and refreshed automatically.