ConnectWise PSA vs Syncro (2026)
Our verdict
ConnectWise PSA vs Syncro: on our data-weighted scoring, Syncro edges ahead (8.4 vs 7.4/10). ConnectWise PSA starts at Custom quote and is best for established/larger msps needing the deepest psa workflows; Syncro starts at $139/user/mo and is best for small msps wanting rmm + psa + billing at one per-user price. Choose Syncro for the stronger overall track record; consider ConnectWise PSA if its pricing model or fit matches your environment better. Side-by-side table below.
| ConnectWise PSA | Syncro | |
|---|---|---|
| Starting price | Custom quote | $139/user/mo |
| Pricing model | quote | per user |
| Free trial / tier | — | yes |
| Best for | Established/larger MSPs needing the deepest PSA workflows | Small MSPs wanting RMM + PSA + billing at one per-user price |
| Deployment | Cloud + on-prem | Cloud |
| G2 rating | 3.9/5 (500) | 4.5/5 (200) |
| Capterra rating | — | 4.7/5 (80) |
| Our score | 7.4/10 | 8.4/10 |
ConnectWise PSA
Pros
- Industry-standard depth
- Huge integration ecosystem
- Scales to large MSPs
Cons
- Complex and heavy
- Quote/contract pricing
- Learning curve
Affiliate link: ConnectWise PSA may pay us a commission if you sign up through this link. It never affects our data-driven ranking.
Syncro
Pros
- All-in-one at one price
- Unlimited endpoints
- Built-in billing
Cons
- Per-user gets pricey for big teams
- Fewer enterprise features
- Some integrations cost extra
Affiliate link: Syncro may pay us a commission if you sign up through this link. It never affects our data-driven ranking.
Choose ConnectWise PSA if…
You need established/larger msps needing the deepest psa workflows. See the ConnectWise PSA pricing and review.
Choose Syncro if…
You need small msps wanting rmm + psa + billing at one per-user price. See the Syncro pricing and review.
In depth
Pricing: Syncro vs ConnectWise PSA
Syncro bills on a per user model from $139/user/mo (yes trial), while ConnectWise PSA uses a quote model from Custom quote. Because the models differ, the cheaper option flips depending on your fleet size — model both at your seat/endpoint count.
Features & deployment
Syncro ships 5 headline capabilities (RMM + PSA combined, Unlimited endpoints per user, Invoicing + payments, Patch management) and deploys Cloud. ConnectWise PSA ships 5 (Ticketing + dispatch, Billing/invoicing, Project management, Procurement), deploying Cloud + on-prem.
Ratings & verdict
Syncro holds 4.5/5 (200 G2 reviews); ConnectWise PSA holds 3.9/5 (500 G2 reviews). On our data-weighted score, Syncro edges ahead (8.4 vs 7.4/10). Pick ConnectWise PSA instead when established/larger msps needing the deepest psa workflows. See Syncro alternatives or ConnectWise PSA alternatives.
Frequently asked questions
- ConnectWise PSA vs Syncro: which is better?
- ConnectWise PSA vs Syncro: on our data-weighted scoring, Syncro edges ahead (8.4 vs 7.4/10). ConnectWise PSA starts at Custom quote and is best for established/larger msps needing the deepest psa workflows; Syncro starts at $139/user/mo and is best for small msps wanting rmm + psa + billing at one per-user price.
- Is ConnectWise PSA cheaper than Syncro?
- ConnectWise PSA starts at Custom quote and Syncro starts at $139/user/mo (see the pricing rows for models and limits).