ConnectWise PSA vs SuperOps (2026)
Our verdict
ConnectWise PSA vs SuperOps: on our data-weighted scoring, SuperOps edges ahead (8.2 vs 7.4/10). ConnectWise PSA starts at Custom quote and is best for established/larger msps needing the deepest psa workflows; SuperOps starts at $79/tech/mo and is best for modern msps wanting a clean unified rmm+psa with ai built in. Choose SuperOps for the stronger overall track record; consider ConnectWise PSA if its pricing model or fit matches your environment better. Side-by-side table below.
| ConnectWise PSA | SuperOps | |
|---|---|---|
| Starting price | Custom quote | $79/tech/mo |
| Pricing model | quote | per technician |
| Free trial / tier | — | 14 days |
| Best for | Established/larger MSPs needing the deepest PSA workflows | Modern MSPs wanting a clean unified RMM+PSA with AI built in |
| Deployment | Cloud + on-prem | Cloud |
| G2 rating | 3.9/5 (500) | 4.6/5 (150) |
| Capterra rating | — | — |
| Our score | 7.4/10 | 8.2/10 |
ConnectWise PSA
Pros
- Industry-standard depth
- Huge integration ecosystem
- Scales to large MSPs
Cons
- Complex and heavy
- Quote/contract pricing
- Learning curve
Affiliate link: ConnectWise PSA may pay us a commission if you sign up through this link. It never affects our data-driven ranking.
SuperOps
Pros
- Modern UX
- AI features
- Good value for new MSPs
Cons
- Younger ecosystem
- Fewer integrations than incumbents
- Module pricing
Affiliate link: SuperOps may pay us a commission if you sign up through this link. It never affects our data-driven ranking.
Choose ConnectWise PSA if…
You need established/larger msps needing the deepest psa workflows. See the ConnectWise PSA pricing and review.
Choose SuperOps if…
You need modern msps wanting a clean unified rmm+psa with ai built in. See the SuperOps pricing and review.
In depth
Pricing: SuperOps vs ConnectWise PSA
SuperOps bills on a per technician model from $79/tech/mo (14 days trial), while ConnectWise PSA uses a quote model from Custom quote. Because the models differ, the cheaper option flips depending on your fleet size — model both at your seat/endpoint count.
Features & deployment
SuperOps ships 5 headline capabilities (Unified RMM + PSA, AI-assisted ops, Patch management, Project management) and deploys Cloud. ConnectWise PSA ships 5 (Ticketing + dispatch, Billing/invoicing, Project management, Procurement), deploying Cloud + on-prem.
Ratings & verdict
SuperOps holds 4.6/5 (150 G2 reviews); ConnectWise PSA holds 3.9/5 (500 G2 reviews). On our data-weighted score, SuperOps edges ahead (8.2 vs 7.4/10). Pick ConnectWise PSA instead when established/larger msps needing the deepest psa workflows. See SuperOps alternatives or ConnectWise PSA alternatives.
Frequently asked questions
- ConnectWise PSA vs SuperOps: which is better?
- ConnectWise PSA vs SuperOps: on our data-weighted scoring, SuperOps edges ahead (8.2 vs 7.4/10). ConnectWise PSA starts at Custom quote and is best for established/larger msps needing the deepest psa workflows; SuperOps starts at $79/tech/mo and is best for modern msps wanting a clean unified rmm+psa with ai built in.
- Is ConnectWise PSA cheaper than SuperOps?
- ConnectWise PSA starts at Custom quote and SuperOps starts at $79/tech/mo (see the pricing rows for models and limits).