ConnectWise Automate vs Syncro (2026)
Our verdict
ConnectWise Automate vs Syncro: on our data-weighted scoring, Syncro edges ahead (8.4 vs 7.3/10). ConnectWise Automate starts at Custom quote and is best for larger msps wanting deep customization and connectwise psa integration; Syncro starts at $139/user/mo and is best for small msps wanting rmm + psa + billing at one per-user price. Choose Syncro for the stronger overall track record; consider ConnectWise Automate if its pricing model or fit matches your environment better. Side-by-side table below.
| ConnectWise Automate | Syncro | |
|---|---|---|
| Starting price | Custom quote | $139/user/mo |
| Pricing model | quote | per user |
| Free trial / tier | — | yes |
| Best for | Larger MSPs wanting deep customization and ConnectWise PSA integration | Small MSPs wanting RMM + PSA + billing at one per-user price |
| Deployment | Cloud + on-prem | Cloud |
| G2 rating | 3.9/5 (450) | 4.5/5 (200) |
| Capterra rating | — | 4.7/5 (80) |
| Our score | 7.3/10 | 8.4/10 |
ConnectWise Automate
Pros
- Extremely customizable
- Powerful at scale
- Tight ConnectWise ecosystem
Cons
- Steep learning curve
- Quote pricing
- Heavier admin overhead
Affiliate link: ConnectWise Automate may pay us a commission if you sign up through this link. It never affects our data-driven ranking.
Syncro
Pros
- All-in-one at one price
- Unlimited endpoints
- Built-in billing
Cons
- Per-user gets pricey for big teams
- Fewer enterprise features
- Some integrations cost extra
Affiliate link: Syncro may pay us a commission if you sign up through this link. It never affects our data-driven ranking.
Choose ConnectWise Automate if…
You need larger msps wanting deep customization and connectwise psa integration. See the ConnectWise Automate pricing and review.
Choose Syncro if…
You need small msps wanting rmm + psa + billing at one per-user price. See the Syncro pricing and review.
In depth
Pricing: Syncro vs ConnectWise Automate
Syncro bills on a per user model from $139/user/mo (yes trial), while ConnectWise Automate uses a quote model from Custom quote. Because the models differ, the cheaper option flips depending on your fleet size — model both at your seat/endpoint count.
Features & deployment
Syncro ships 5 headline capabilities (RMM + PSA combined, Unlimited endpoints per user, Invoicing + payments, Patch management) and deploys Cloud. ConnectWise Automate ships 4 (Highly scriptable RMM, Patch management, Deep PSA integration, Monitoring templates), deploying Cloud + on-prem.
Ratings & verdict
Syncro holds 4.5/5 (200 G2 reviews); ConnectWise Automate holds 3.9/5 (450 G2 reviews). On our data-weighted score, Syncro edges ahead (8.4 vs 7.3/10). Pick ConnectWise Automate instead when larger msps wanting deep customization and connectwise psa integration. See Syncro alternatives or ConnectWise Automate alternatives.
Frequently asked questions
- ConnectWise Automate vs Syncro: which is better?
- ConnectWise Automate vs Syncro: on our data-weighted scoring, Syncro edges ahead (8.4 vs 7.3/10). ConnectWise Automate starts at Custom quote and is best for larger msps wanting deep customization and connectwise psa integration; Syncro starts at $139/user/mo and is best for small msps wanting rmm + psa + billing at one per-user price.
- Is ConnectWise Automate cheaper than Syncro?
- ConnectWise Automate starts at Custom quote and Syncro starts at $139/user/mo (see the pricing rows for models and limits).