Autotask PSA vs Syncro (2026)
Our verdict
Autotask PSA vs Syncro: on our data-weighted scoring, Syncro edges ahead (8.4 vs 7.5/10). Autotask PSA starts at Custom quote and is best for msps wanting a robust cloud psa tightly tied to datto/kaseya tools; Syncro starts at $139/user/mo and is best for small msps wanting rmm + psa + billing at one per-user price. Choose Syncro for the stronger overall track record; consider Autotask PSA if its pricing model or fit matches your environment better. Side-by-side table below.
| Autotask PSA | Syncro | |
|---|---|---|
| Starting price | Custom quote | $139/user/mo |
| Pricing model | quote | per user |
| Free trial / tier | — | yes |
| Best for | MSPs wanting a robust cloud PSA tightly tied to Datto/Kaseya tools | Small MSPs wanting RMM + PSA + billing at one per-user price |
| Deployment | Cloud | Cloud |
| G2 rating | 4.0/5 (450) | 4.5/5 (200) |
| Capterra rating | — | 4.7/5 (80) |
| Our score | 7.5/10 | 8.4/10 |
Autotask PSA
Pros
- Strong reporting
- Reliable cloud PSA
- Datto/Kaseya integration
Cons
- Quote pricing
- UI dated
- Kaseya licensing
Affiliate link: Autotask PSA may pay us a commission if you sign up through this link. It never affects our data-driven ranking.
Syncro
Pros
- All-in-one at one price
- Unlimited endpoints
- Built-in billing
Cons
- Per-user gets pricey for big teams
- Fewer enterprise features
- Some integrations cost extra
Affiliate link: Syncro may pay us a commission if you sign up through this link. It never affects our data-driven ranking.
Choose Autotask PSA if…
You need msps wanting a robust cloud psa tightly tied to datto/kaseya tools. See the Autotask PSA pricing and review.
Choose Syncro if…
You need small msps wanting rmm + psa + billing at one per-user price. See the Syncro pricing and review.
In depth
Pricing: Syncro vs Autotask PSA
Syncro bills on a per user model from $139/user/mo (yes trial), while Autotask PSA uses a quote model from Custom quote. Because the models differ, the cheaper option flips depending on your fleet size — model both at your seat/endpoint count.
Features & deployment
Syncro ships 5 headline capabilities (RMM + PSA combined, Unlimited endpoints per user, Invoicing + payments, Patch management) and deploys Cloud. Autotask PSA ships 5 (Ticketing + SLA, Time/billing, Project + resource mgmt, Dashboards), deploying Cloud.
Ratings & verdict
Syncro holds 4.5/5 (200 G2 reviews); Autotask PSA holds 4.0/5 (450 G2 reviews). On our data-weighted score, Syncro edges ahead (8.4 vs 7.5/10). Pick Autotask PSA instead when msps wanting a robust cloud psa tightly tied to datto/kaseya tools. See Syncro alternatives or Autotask PSA alternatives.
Frequently asked questions
- Autotask PSA vs Syncro: which is better?
- Autotask PSA vs Syncro: on our data-weighted scoring, Syncro edges ahead (8.4 vs 7.5/10). Autotask PSA starts at Custom quote and is best for msps wanting a robust cloud psa tightly tied to datto/kaseya tools; Syncro starts at $139/user/mo and is best for small msps wanting rmm + psa + billing at one per-user price.
- Is Autotask PSA cheaper than Syncro?
- Autotask PSA starts at Custom quote and Syncro starts at $139/user/mo (see the pricing rows for models and limits).