Action1 vs Datto RMM (2026)
Our verdict
Action1 vs Datto RMM: on our data-weighted scoring, Action1 edges ahead (9.0 vs 8.0/10). Action1 starts at $4/endpoint/mo and is best for smb and msp teams whose; Datto RMM starts at Custom quote and is best for established msps in the kaseya/datto ecosystem. Choose Action1 for the stronger overall track record; consider Datto RMM if its pricing model or fit matches your environment better. Side-by-side table below.
| Action1 | Datto RMM | |
|---|---|---|
| Starting price | $4/endpoint/mo | Custom quote |
| Pricing model | per endpoint | per device |
| Free trial / tier | Free tier + 15-day full trial trial | yes |
| Best for | SMB and MSP teams whose | Established MSPs in the Kaseya/Datto ecosystem |
| Deployment | Cloud | Cloud |
| G2 rating | 4.8/5 (300) | 4.5/5 (700) |
| Capterra rating | — | — |
| Our score | 9.0/10 | 8.0/10 |
Action1
Pros
- Genuinely free up to 200 endpoints with no feature gating
- Cloud-native — no on-prem servers
- Strong third-party app catalog
Cons
- Windows-first (limited macOS depth)
- Support is a separate paid add-on on Growth
- Scales by endpoint count
Affiliate link: Action1 may pay us a commission if you sign up through this link. It never affects our data-driven ranking.
Datto RMM
Pros
- Mature and scalable
- Built-in ransomware detection
- Deep Datto/Kaseya integration
Cons
- Quote/contract pricing
- Kaseya licensing complexity
- UI dated in places
Affiliate link: Datto RMM may pay us a commission if you sign up through this link. It never affects our data-driven ranking.
Choose Action1 if…
You need smb and msp teams whose. See the Action1 pricing and review.
Choose Datto RMM if…
You need established msps in the kaseya/datto ecosystem. See the Datto RMM pricing and review.
In depth
Pricing: Action1 vs Datto RMM
Action1 bills on a per endpoint model from $4/endpoint/mo (free tier available), while Datto RMM uses a per device model from Custom quote (yes trial). Because the models differ, the cheaper option flips depending on your fleet size — model both at your seat/endpoint count.
Features & deployment
Action1 ships 6 headline capabilities (OS + third-party app patching, Risk-based prioritization (CVE/CVSS/CISA KEV), Peer-to-peer patch distribution, Vulnerability scanning) and deploys Cloud. Datto RMM ships 5 (Cloud RMM, Ransomware detection, Patch management, Automation/scripting), deploying Cloud.
Ratings & verdict
Action1 holds 4.8/5 (300 G2 reviews); Datto RMM holds 4.5/5 (700 G2 reviews). On our data-weighted score, Action1 edges ahead (9.0 vs 8.0/10). Pick Datto RMM instead when established msps in the kaseya/datto ecosystem. See Action1 alternatives or Datto RMM alternatives.
Frequently asked questions
- Action1 vs Datto RMM: which is better?
- Action1 vs Datto RMM: on our data-weighted scoring, Action1 edges ahead (9.0 vs 8.0/10). Action1 starts at $4/endpoint/mo and is best for smb and msp teams whose; Datto RMM starts at Custom quote and is best for established msps in the kaseya/datto ecosystem.
- Is Action1 cheaper than Datto RMM?
- Action1 starts at $4/endpoint/mo and Datto RMM starts at Custom quote (see the pricing rows for models and limits).